Frequently Asked Questions

If you notice foamy water, it could be due to the presence of dissolved air. To check, pour the water into a clear glass and wait for a few minutes for the air to dissolve from the bottom up. However, if the water continues to remain foamy, it’s best to seek the advice of a professional plumber to test for any harmful substances.

Small bubbles in your water could be caused by dissolved atmospheric gases like nitrogen and oxygen. Water with high pressure and lower temperatures tends to bubble more often. You can reduce the force of the water coming out of your sink by lowering the water pressure, which can help get rid of bubbles.

The presence of white flakes in your water can be attributed to the accumulation of calcium carbonate salt, which is responsible for making your water “hard.” These flakes are not harmful to your health, but can be unsightly. Our professional plumbers can install a water softener to eliminate the flakes.

If you notice red or brown rust stains in your water, it is likely due to the buildup of iron. While this is not a health risk, it can cause staining on your clothes and dishes, and produce an unpleasant odor. Our experienced plumbers can install a filter to remove the iron in your water and provide you with clear, clean water.

There are generally two reasons your water tank is clicking. The water tank either needs to be charged with air or the water tank needs repair or replacement services. On-site assessments are available from our professional plumbers.

How much salt a water softener uses depends mainly on the plumbing system’s condition. Older water systems are more likely to have defects which cause it to use too much or too little salt. Leaking toilets and faucets not shutting off completely can also cause softeners to use too much salt or potassium. Families who use a lot of water are also more likely to experience excess salt. If you do not have a leaky shower or toilet, you can purchase a salt-free softener or replace the resin.

Hydrogen sulfide contamination causes water to smell like rotten eggs and can leave unsightly black stains. Wells and deeper plumbing systems lacking oxygen are more prone to experiencing hydrogen sulfide. This odor is especially present in hotter water. It can be toxic, but it’s usually detected before it reaches toxic levels. Hydrogen sulfide can occur in your water heater, softener, groundwater, well or piping. If you are experiencing a rotten egg odor and flavor in your water, our specialists can determine the source and provide you with affordable solutions.

Rust usually leaves a red, black or brown residue in your well, toilet, tub or sink. This can be a result of iron bacteria or ferric iron buildup in your water system. Iron bacteria organisms grow in soil and water on the surface and underground. Although iron bacteria poses no health risk, it can clog and ultimately damage your plumbing system. The dark red residue can also leave oily rainbow sheen to the water. Ferric iron, on the other hand, is oxidized by dissolved oxygen and forms from letting water stand for a while. Both ferric and iron bacteria clog pipes and cause low flow rates.

Yellow odorless water is more commonly found in older plumbing systems and indicates an iron buildup. This kind of water is also harmless to drink, although it can discolor clothing, bathtubs and sinks. You may also notice your cooked food has a black tinge and an unpleasant taste.

The Water Store plumbing experts can determine the cause and treat your water issues to provide colorless and odorless water!

Red rings in the toilet, shower and tile are also known as serratia marcescens bacteria. These bacteria are not to be confused with a ferric or iron bacteria buildup. Toilet bowls are the most likely to get these red dots because human feces contains serratia marcescens and it grows in moist environments. To get rid of these stains, spray chlorine bleach in the toilet bowl and tank. Let it sit about 15-20 minutes before flushing or until the stains are gone. Prevent any future buildup by always cleaning soap and shampoo residue.

Clicking sounds from your water tank could indicate one of two problems: either it needs to be charged with air or it requires repair or replacement services. Our team of professional plumbers can conduct on-site assessments to determine the cause of the issue.